Service Model
VPNVG is designed to improve cross-border connectivity when accessing international websites, AI tools, and streaming services. The service covers 110+ countries and 220+ routes, supports Windows, macOS, iOS, Android, and Linux, and allows use on unlimited devices. Monthly subscriptions suit ongoing use, while traffic packages that never expire are suited to occasional or backup use.
Operating Principles
Routes are selected based on the destination, time of day, and specific service. During peak evening hours, try IEPL dedicated routes first; for regular access, adjust between relay and direct routes as needed rather than treating one route as the answer for every situation. If a connection issue occurs, first check the subscription status and client configuration, then switch regions and route types. If the issue persists, submit a ticket through the user panel so troubleshooting can continue using the actual connection details.
Plan details, traffic rules, and refund terms are kept clear. Monthly subscription traffic resets each month on the activation date, while traffic packages remain available until used and never expire. When choosing the service for the first time, the 14-day no-questions-asked refund policy can help you assess whether it suits long-term use.
Privacy Approach
VPNVG follows a no-logs policy and does not record users’ browsing content. Registration requires only a username and password—no email address is needed. Account, subscription, and payment processes handle only the information required to provide the service, with limits on the scope of data collection and retention. Order information related to Alipay, WeChat Pay, and USDT is used only to process payments, deliver subscriptions, and verify after-sales requests.
Our privacy rules are based on data minimization: information that does not need to be collected does not enter the business process, and information that must be processed is used only for the relevant function. The scope of data, retention methods, and user rights are governed by this site’s Privacy Policy.